We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our Refund Policy ensures a smooth and fair process.
1. Returns
Items can be returned within 7 days of delivery.
Returned products must be unused, undamaged, and in their original packaging.
Certain products (such as customized or special handmade items) may not be eligible for return.
2. Refunds
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days to your original method of payment.
Shipping charges are non-refundable.
3. Exchanges
We only replace items if they are defective or damaged.
If you need an exchange for the same product, contact us within 48 hours of receiving the item.
4. Non-Returnable Items
The following items are not eligible for return or refund:
Gift cards
Discounted / sale items
Customized or special handmade orders
5. How to Request a Refund or Return
To start your return or refund process, please contact us:
