Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our Refund Policy ensures a smooth and fair process.

1. Returns

  • Items can be returned within 7 days of delivery.

  • Returned products must be unused, undamaged, and in their original packaging.

  • Certain products (such as customized or special handmade items) may not be eligible for return.

2. Refunds

  • Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–10 business days to your original method of payment.

  • Shipping charges are non-refundable.

3. Exchanges

  • We only replace items if they are defective or damaged.

  • If you need an exchange for the same product, contact us within 48 hours of receiving the item.

4. Non-Returnable Items

The following items are not eligible for return or refund:

  • Gift cards

  • Discounted / sale items

  • Customized or special handmade orders

5. How to Request a Refund or Return

To start your return or refund process, please contact us:

📧 Email: talhapk2206@gmail.com
📞 Phone: 03280871262

Please include your order number, product details, and reason for return in your message.